Frequently Asked Questions
Who can use this service?
California residents who need help preparing their individual federal and California income tax returns. We review each situation before accepting work.
Is the service available throughout California?
Yes. The process is online and available to residents across California.
What documents will I need?
The list depends on your situation. After your callback, we’ll explain which documents to gather, such as W-2s, 1099s or other relevant records.
Can I send tax documents by email?
Please keep tax documents and sensitive identifiers out of email and the inquiry form. If you decide to work together, you’ll receive an invitation to the secure client portal.
How will you contact me?
We’ll call you at the number you provide in the callback request.
Can you help with self-employment or 1099 income?
Yes, we review individual returns involving self-employment or 1099 income case by case.
How long does preparation take?
Timing depends on the complexity of the return and when your documents are ready. We’ll discuss an expected timeline after reviewing your situation.
How is pricing determined?
We review your situation and discuss the scope and fee with you before work begins.
In which language are consultations available?
Consultations are currently available in Russian.